Greg Underhill, from Clayton, North Carolina, was shocked to receive over $1,000 in toll charges—from states he says he’s never even visited. Toll agencies in Maryland, New York, and New Jersey claim his trailer passed through tolls, with toll cameras capturing photos of what appeared to be his license plate.
At first, Underhill thought it was a scam, as his trailer hadn’t left his property. His wife, Temperance, tried calling the toll agencies to get answers.
“I attempted to reach them, got in the on the hold loop, never got to speak to anybody. One time I was on hold for 27 minutes,” she told reporters.
Underhill then visited the DMV, where staff claimed they had never seen an issue like this before. The Underhills filed a fraud report with the Johnston County Sheriff’s Department, suspecting someone had duplicated their license plate, and surrendered the tag to the DMV to prevent further charges. Despite these efforts, the tolls went to collections, with late fees pushing the total close to $1,000.
After failing to resolve the issue on his own, Underhill contacted ABC11 Troubleshooter Diane Wilson for assistance. She noticed a key detail: the license plate in the toll photos showed signs of manipulation. The “8” on the plate in the toll booth photos was actually a “9” that had been altered to look like an “8.”
This is a common tactic used to create “ghost plates,” especially in states with automatic toll cameras. For the Underhills, this fraud spiraled quickly, with tolls racking up across multiple states. Once the bills went to collections, their credit was at risk, and the added fees made the financial impact even worse. Even worse, in some states, unpaid tolls can result in license suspension.
Luckily for the Underhills, Wilson was able to help resolve their case. With proof of fraud, the toll agencies dismissed the charges and notified law enforcement to look for the altered plate.
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License plate fraud can create serious financial and legal troubles. Fraudsters may duplicate plates to avoid tolls, evade law enforcement, or commit more serious crimes without detection. If your plate is duplicated, as in Underhill’s case, you could be liable for violations, toll fees, or fines, which can damage your credit and cause legal issues.
